Technical Communication
- Technical writing and editing
- Audience analysis
- Information architecture
- Content strategy
- Developer and user documentation
- Training and knowledge resources
- Content governance
I bring clarity to complex information so people can get things done.
I combine technical communication, business analysis, and hands-on technology experience to understand audiences, collaborate across teams, and create clear content that helps users accomplish tasks.
Core Capabilities
Business Analysis
- AI-empowered SAFe Agilist
- Stakeholder collaboration
- Requirements elicitation and documentation
- Process mapping and improvement
- User stories and acceptance criteria
- UAT planning and testing
Technical Fluency
- HTML/CSS, JavaScript
- React, Astro, Python
- Git and Github, VS Code
- Azure DevOps, Confluence
- Generative and agentic AI tools and workflows
- XML, Markdown
Selected Projects
GLP-1 Medication Educational Brochure
Plain-language healthcare educational brochure designed to help adults understand GLP-1 medications, prepare for healthcare provider visits, and make informed decisions.
Prompt Engineering for Non-Developers
Non-technical, instructional guide for users needing better responses from Generative AI platforms.
LinkedIn Profile Guide for Technical Writers
Practical instructional guide designed to help new technical writers create a professional LinkedIn presence, showcase their skills and experience, and attract prospective employers.
How I Work
Audience-Centered Analysis
I begin by understanding what people need to know, do, or decide, then shape the content, structure, and level of detail around those needs.
Intentional Use of AI
I regularly use generative AI to accelerate user research, outline documents, and assist with code. I always rely on human judgment and verification for final decision-making.
Agile for All Things
I break complex work into manageable pieces, visibly track progress, and improve as I go whether I’m working on a product team or nerding out with the personal Kanban board in my kitchen.
About
My background spans technical communication, business analysis, and web technology. Across those roles, the common thread has been understanding what people need, untangling complex information, and turning it into something clear and useful.
I bring curiosity, collaborative problem solving, and a thoughtful, enthusiastic approach to new technologies, including generative AI. I care about intuitive user experiences, clear communication, and creating content people can understand and use.